Shipping and Delivery Policy
Effective Date: 24 Dec 2024

At Bunndle.in, operated by Agent Alliance Private Limited, we are committed to providing fast, reliable, and safe delivery and pickup of all our rental products across India. This Shipping and Delivery Policy outlines how orders are processed, delivered, and returned.

By placing an order with us, you agree to the terms outlined below.

1. Service Coverage – All Over India

We proudly offer pan-India delivery and pickup services, supported by our network of local stores in:

  • Delhi

  • Noida

  • Mumbai

  • Kolkata

  • Surat

  • Chennai

  • Hyderabad

  • Bengaluru

All deliveries and pickups are routed from the nearest operational store based on your location to ensure timely service.

2. Delivery Timeframe

Delivery timelines depend on your location and product availability at the nearest store:

  • Metro cities (with store presence): 1–3 business days

  • Tier 2 & Tier 3 cities: 3–7 business days

  • Remote or non-serviceable areas: On-request basis, subject to approval and logistics feasibility

We strive to fulfill all orders promptly. You will receive confirmation and estimated delivery timelines once your order is placed.

3. Delivery and Pickup Charges

  • Standard Delivery & Pickup Fee: ₹[Insert Fee] per order (varies by product category and distance)

  • Free Delivery: May apply during special promotions or for select products

  • Extra Handling Fee: May be applicable for bulky items or deliveries without elevator access

Exact charges will be displayed at checkout.

4. Scheduled Delivery and Pickup

You can request preferred delivery and pickup dates and time slots during checkout or by contacting our support team.

If you are not available during the scheduled slot:

  • You must inform us at least 12 hours in advance to reschedule

  • Missed delivery/pickup attempts may result in rescheduling fees

5. Installation and Setup

  • Certain products (e.g., home appliances, gym equipment, furniture) may require installation or setup.

  • We provide installation support in most metro cities either free or at a nominal fee.

  • Please check product-specific details or contact support for availability.

6. Product Inspection and Damage Reporting

  • Please inspect the items at the time of delivery.

  • If you find any damage, defect, or mismatch, notify our delivery personnel or raise a complaint within 24 hours at [Insert Email/Phone].

  • Issues reported beyond 24 hours will be treated as post-delivery usage damage.

7. Late Returns and Additional Charges

  • Products must be returned on the agreed end date of the rental period.

  • Late returns will incur additional daily rental or penalty charges.

  • Extensions can be requested in advance, subject to product availability.

8. Delays and Force Majeure

While we strive to deliver on time, delays may occur due to:

  • Natural disasters, strikes, transport disruptions, or other force majeure events

  • You will be informed promptly in such cases, and alternative arrangements will be offered where possible

9. Contact for Delivery Support

For any questions or concerns related to delivery and pickup, feel free to reach out to our support team:

Agent Alliance Private Limited
Website: https://www.bunndle.in
Email: [Insert Support Email]
Phone: [Insert Contact Number]
Operating Hours: 10 AM – 7 PM, Monday to Saturday